Privacy Policy

Silvernox ("Silvernox", "we", "us", or "our") operates a Tier III data center and colocation facility in Navi Mumbai, India, and the website at www.silvernox.com (the "Site"). This Privacy Policy explains what information we collect through the Site, how we use it, and the choices you have.

1. Information We Collect

We collect information you provide directly to us when you:

• Submit the "Get a Quote" enquiry form or the contact page form — typically your name, email address, phone number, company name, and any message or requirement details you enter.
• Use the pricing calculator — inputs you enter are processed in your browser to generate an estimate and are not stored unless you separately submit an enquiry.
• Contact us directly by phone or email.

We also automatically collect limited technical information when you browse the Site, such as your IP address, browser type, device information, pages visited, and referring URLs, via the analytics and monitoring tools described below.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide quotes or information about our colocation, cybersecurity, and value-added services.
• Operate, maintain, and improve the Site and understand how visitors use it.
• Communicate with you about your enquiry, including follow-up calls or emails from our sales team.
• Comply with legal obligations and protect the security of our facility and systems.

We do not sell your personal information to third parties.

3. Cookies & Analytics

The Site uses the following third-party tools to understand traffic and improve performance:

• Google Analytics & Google Tag Manager — to measure site traffic and usage patterns.
• Microsoft Clarity — to understand on-page behavior such as scrolling and clicks, which helps us improve the Site's usability.

These tools may set cookies or use similar technologies in your browser. You can control or disable cookies through your browser settings; doing so may affect some functionality of the Site.

4. How We Share Information

We may share information with:

• Employees and team members who need it to respond to your enquiry.
• Service providers who help us operate the Site (such as hosting and analytics providers), under obligations to protect your information.
• Authorities, where required by applicable law or to protect the rights, property, or safety of Silvernox, our clients, or others.

5. Data Retention

We retain enquiry and contact information for as long as necessary to respond to your request, maintain our business records, and comply with legal, accounting, or regulatory requirements.

6. Data Security

We apply reasonable administrative and technical safeguards to protect information submitted through the Site. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Choices

You may contact us at any time to ask what information we hold about you, to request a correction, or to request deletion of your enquiry information, subject to our legitimate business and legal record-keeping needs.

8. Children's Privacy

The Site is intended for business use and is not directed at children. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• Email: info@silvernox.com
• Phone: +91 91751 11890
• Address: Building No. 3, Unit 6, Millennium Business Park, Sector 3, Mahape MIDC Rd, Navi Mumbai, Maharashtra 400710, India